Sport Science Wellness

11 Ways To Stay Organized When You Work At Home

11 Ways To Stay Organized When You Work At Home

 
Staying productive while working at home requires creating a workspace, staying semi-formal, and creating a schedule that includes breaks.
 
 
staying organised at home
 
 
When you decided to become a work from home mom, you imagined how productive you would be. Not only would you be able to throw a load of dishes into the dishwasher, but you'd be able to fold clothes while on a telephone conference call, too.
 
Now that you're actually working from home, not only are the dishes piling up in the sink, but you haven't done laundry in two weeks, either. And the clean clothes? Forget it. They're in an ever-shrinking pile in the corner of your bedroom.
 
So what happened to being organized? Ironically, it's harder to be organized when you work at home than when you're in a traditional office job. But there are ways to stay organized and be productive when you work from home. Read on to see how-and to see when you should really be washing your delicates.
 
Create your workspace. If you don't already have an office space or an extra bedroom that you can convert into an office, you should take a walk around your house. Pick a spot that is not smack dab in the center of the action-like the kitchen counter-and where you won't be fighting with mops, brooms or other household items. Choose a location that can be yours indefinitely, and make that your dedicated space.
 
Set your hours. If you don't already have a schedule set by your boss, it's a good idea to come up with one. Having regular hours ensures that you can get your work done in a timely manner without working over your allotted hours. It also keeps you on track-and focused-by giving you a deadline by which to complete your work each day. If you work a little here, and a little there, you might end of stretching an 8 hour day into a 10 or 12-hour workday-and your mind will be scattered.
 
Make a list. In order to stay organized, a list (or four) is essential. When you make the list is up to you-you can carve 15 minutes at the end of your day to assess what needs to be done for the next workday, or you can write it all down the next morning while your computer is loading. A list is extremely helpful because it is a tangible reminder of what you need to get done during your day, before daily distractions interfere.
 
Be semi-formal. When you worked in a traditional office, you had to wear a suit every day…even during summer Fridays. By far, one of the major perks of a work at home job is that you can show up to work (i.e. your desk) wearing whatever you want. But that doesn't mean you should work in your jammies all day, either. Showering, changing out of your PJs and putting on something professional (yet comfortable) is a key step in helping you to mentally transition into work mode. After all, if you look and feel sloppy, it can cause you to be disorganized in your thoughts-and your work as well.
 
Find your peak hours. Everyone has a time of day when they feel their best. Perhaps you're a morning person, capable of getting most of your to-dos done by noon. But you might be a night owl, coming up with your best ideas-and increased productivity-while the rest of the world slumbers. Figure out when you have the most energy, and then adjust your schedule accordingly, giving yourself tougher tasks to perform when you're at your peak and feel the freshest.
 
Avoid doing housework. You innocently slip downstairs to put your bedspread into the washer when you notice that the kids have left their breakfast dishes in the family room. As you put the dirty dishes in the sink, you replace the paper towel roll and wipe down the counter. Without realizing it, 20 minutes have passed-and so has your deadline. While it makes sense to do some housework when you work at home, it can be one of the biggest distractions. It may not be the most exciting way to spend your lunch hour, but organize your household activities for your break times instead.
 
Clear your desk…daily. At the end of each workday, clear the clutter from your desk. File important papers in folders and shred the rest. Wipe down your desk (including your keyboard, mouse and screen) and remove any lingering coffee cups. The idea is to leave your desk as you would like to see it the next morning, clean, neat and organized. That way, you will feel energized-and not deflated-when you sit down at your desk tomorrow.
 
Screen your calls. Your family and friends all know that you work from home. So why does your Aunt Linda constantly call you at 10:30 AM, right when you're in a mid-morning work groove? People who don't work from home have a hard time understanding that while you are home, you are actually working. So it's a good idea to clarify to your callers that you can't be interrupted during certain hours. But if your bestie keeps ringing your number, it's best not to pick up the phone. That way, your clamoring callers will get the hint, and you won't have to worry about hurting anyone's feelings.
 
Take breaks. It may seem counterintuitive to take breaks when you're trying to stay organized and maximize productivity, but you'll be far more successful if you take mini breaks throughout the day. To help add order to your day, try to take your break at the same times throughout the day.
 
Focus on one task at a time. Sure, everyone wants to consider themselves master multitaskers, but the reality is that humans can really only do one thing at a time effectively. So shine some of that laser-like focus only on one project, and do it really well. After all, if you have 10 windows open on your two computer screens, are on a conference call while you write that press release that was due an hour ago, you're going to do a bad job at all of it. Like everything else, it's about quality, not quantity.
 
Be flexible. You may have done everything possible to ensure a distraction-free day. But then your child became ill and had to come home early from day camp. The thing is, when you are a work at home mom, things happen. And since you're most likely the manager of your home, it's up to you to handle it all. So don't beat yourself up if your day isn't as productive as you might have liked it to be. One of the beauties of having a flexible schedule is that you can-and must-be adaptable. When your sick camper hits the hay, you can always jump back on the computer to complete your work-and get it all done.
 
While working from home has so many benefits, it can be an ocean of distractions if you don't know how to navigate it properly. Stay focused to keep a clear, organized workflow, and watch your productivity soar.
 

If you believe that my message is worth spreading, please use the share buttons if they show at the top of the page.

Stephen Hodgkiss
Chief Engineer at MarketHive
markethive.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

What does Customer Centric actually mean?

Creating a positive consumer experience at the point of sale and post-sale. A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience. Does the business you are involved in fall into the category? Well, these are the indicators: –
 
  • Puts customers above everything else.
  • Enhances the buyers experience, promotes sales and works to ensure customer loyalty, above all.
 

Here’s my list of seven steps for creating a customer-centric culture at your company.

 
These figure in my work as a company culture consultant; I've found them to be central to creating a corporate customer service culture that’s devoted from top to bottom to the customer experience. I am recapping the list here at the request of a MarketHive reader; I hope you find it useful.
 
 
1. Articulate your central philosophy in just a few words, a few meaningful words. That’s right: a company’s culture can begin with words, but those words need to represent a decision – something you actually stand for, a decision then expressed in the clearest, and ideally fewest, words. Find a central operating principle. Think of the Ritz-Carlton’s“We are Ladies and Gentlemen serving Ladies and Gentlemen,” or Mayo Clinic’s “The needs of the patient come first.”
 
2. Elaborate on your central philosophy with a brief list of core values – a list short enough that every employee can understand, memorize, and internalize it, yet long enough to be meaningful. Your core values should cover how customers, employees, and vendors should be treated at all times.
 
3. Reinforce your commitment to these values continually. You may want to go as far as to devote five minutes every morning you stress one value, or an aspect of one value, at your departmental meeting. If that’s too often for your business reality or sensibilities, do it weekly. But don’t save it for the annual company picnic. Annual anything is the enemy of ‘‘core.’’
 
4. Make it visual. The above-mentioned Ritz-Carlton has ‘‘credo cards’’ – laminated accordion-fold cards that each employee carries during work hours. The brand’s entire core beliefs, plus shared basics of guest and employee interactions, fit on that card. Zappos highlights one of its core values on each box it ships out. And sometimes ‘‘visual’’ doesn't mean words at all. One way that FedEx shows that safety is a core value is via the orange shoulder belts in its vans: Everyone can see – from twenty-five yards away – that the driver’s wearing a belt.
 
5. Make your philosophy the focus of orientation. That way, if safety is one of your core values and you stress this at orientation, on day two, when the new employee’s co-worker tells him ‘‘In this restaurant, we stack the high chairs in front of the emergency exit when we need more room to do our prep work’’ [This is a real-life example, unfortunately], the new employee will experience cognitive dissonance and work on a way to align the actions of the company with the core values they’re supposed to reflect.
 
6. Train, support, hire, and, if necessary, use discipline to enforce what’s important to you. A core values statement is two-dimensional until you bring it to life – with the right people and energetic guidance. ‘‘Maintaining a culture is like raising a teenager,’’ says Ray Davis, President and CEO of Umpqua Bank, a the Pacific-Northwest-based U.S. retail bank that’s consistently top rated for service. ‘‘You’re constantly checking in. What are you doing? Where are you going? Who are you hanging out with?’’ And, sometimes, you have to use some tough love when that teenager is acting up in ways that don’t support the culture you’re working to build.
 
7. Include the wider world. Your people want to be part of an organization with a sense of purpose. Pizza parties and overtime pay (and even, believe it or not, stock options) only go so far. More inspirational: A version of a corporate “triple bottom line,” such as Southwest’s “Performance – People – Planet” commitment and annual report card. Or Ritz-Carlton’s “Community Footprints” social and environmental responsibility program. Or the story Umpqua Bank Regional VP Michele Livingston shared with me, about her employees visiting the homes of disabled customers to help them fill out their paperwork. Now that’s really something.
 

If you believe that my message is worth spreading, please use the share buttons if they show at the top of the page.

Stephen Hodgkiss
Chief Engineer at MarketHive
markethive.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

Earn a Full-Time Income as a Part-Time Affiliate Marketer

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You don't need business experience, savvy technical skills, or personal experience to become an affiliate marketer. With the right education, tools, guidance and implementation, almost anybody who’s serious can get it running and can begin earning legitimate, dependable money.

Most of us stay at home mums would agree that we have a tremendously demanding job. Caring for a child full time is no joke especially when you have more than one to chase around. On the flip side, most would also agree that it’s the most fulfilling and rewarding job in the world! Despite how busy or stressful it can get, it allows us to enjoy these precious early years with the most important little people in our lives.

As time flies by, most of us are almost given the ultimatum to go back to work or stay at home with the kids. So depending on your personal circumstances and your financial commitments, most of us find ourselves heading back to work, not really having a choice.

But what if there was another choice for you? A choice that allowed you to work from home 1-3 hours a day, never having to personally sell, recruit or host any parties, no physical handling of products and you did not have to have business, savvy technical skills or personal experience? A very uncommon option that could lead you to replacing your full time income (and then some) and giving you back the time with you kids, family and friends.

So what is it? This is what we call Affiliate Marketing.

So what is Affiliate Marketing?

To put it simply, an Affiliate Marketer is like an “Internet Middle Man” who promotes somebody else’s goods online. They make money when they successfully connect an online buyer with an online merchant who is already selling what the buyer needs. If a sale takes place because of the Affiliate Marketer’s efforts, then they get paid a percentage of the selling price (AKA a commission). There’s no need to buy or create products or services to sell, and there are no storage, handling or shipping issues to manage as mentioned above.

Affiliate Marketing also known as Digital Marketing can provide you with a lifestyle people only dream of. Many people globally have made substantial incomes with this knowledge and as the digital economy grows we can only began to imagine the financial bliss you could bring to your lives with the proper training and knowledge.

People who attempt it expecting instant gratification will almost always fail. Successful Affiliate Marketers are the ones who treat it like a serious business and understand that like with anything real, what you put in is what you get out. With the right education, tools, guidance and implementation, almost anybody who’s serious can get it running and can begin earning legitimate, dependable money. It can also provide financial security that employment just can’t promise. The Internet isn’t going anywhere, anytime soon and because you work for yourself, you’re never at risk of losing your job.

The best part about Affiliate Marketing is once you have learnt and implemented the right training, you can run your business from anywhere in the world, as long as you have an internet connection and computer, you’re all set! Just imagine being able to jet set around the world, investing 1-3 hours a day into your business and spending the rest with you family. Sounds great right?

If you believe that my message is worth spreading, please use the share buttons at the top of the page.

Stephen Hodgkiss
Chief Engineer at MarketHive
markethive.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

Characteristics of a social entrepreneur

A social entrepreneur is someone who has decided to undertake a venture that is aimed at tackling societies most pressing problems, like famine and climate change. A social enterprise could be a nonprofit or profit business model. Two people often associated with social entrepreneurship are Blake Mycoskie, CEO of Tom’s shoes who provide a pair of shoes for a child in need for every shoe purchased and Muhammad Yunus, founder of the Grameen Bank, providing microfinance to the impoverished.

social media, business startup, markethive, entrepreneur

Social entrepreneurs embody most of the characteristics as other types of entrepreneur. However, there are certain traits that distinguish them.

Healthy Impatience

A social entrepreneur shows a healthy impatience with the way things are, according to Duke University, in a report by its Centre for Advancement of Social Entrepreneurship. CASE notes that socially minded entrepreneurs want to change things right away, know it can be done, and are often frustrated that bureaucracy and the lack of political will, impede on social changes that could benefit the masses.

Commitment to Improve Social Welfare

Social entrepreneurs are socially committed first and foremost. But what differentiates them from, a company engaging in CSR, is their ability to fully devote their time, energy and limited resources to make ensure they implement positive change. A business can use corporate social responsibility (CSR)  –  which entails everything from charitable donations to community work  –  to improve social welfare, but critics also point out that some for-profit entities use CSR as a public-relations tool.

Philanthropic

A social entrepreneur generally has a philanthropic predisposition. They also tend to distribute whatever profits are made to the socially disadvantaged, or reinvest the profit in the organisation. The idea is to grow the entity by enlisting more people, so more people can be positively affected, more lives can be saved, and much more social value can be created in the long term.

Lack of Megalomania

Social entrepreneurs don’t tend to have a megalomaniac personality. Their cause comes first, not their fame or finance. These entrepreneurs don’t have a problem letting others shine, especially their team members or others involved in local projects.

Reliance on people

Although most early stage businesses have pressures to conserve cash, this is even more true of social enterprises. Social entrepreneurship revolves around the concept of crowdsourcing, tapping into a team of faithful workers along with volunteers scattered around the world to solve the greatest problems of humanity.

If you believe that my message is worth spreading, please use the share buttons at the top of the page.

Stephen Hodgkiss
Chief Engineer at MarketHive
markethive.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

9 Nodding Strategies for Your Next Meeting

How to appear thoughtful and engaged without saying a word. 

You've got a bunch of meetings coming up, but do you have your nodding strategy ready? 

A solid nodding strategy could mean the difference between seeming like you understand what's going on and losing a job. 

meeting strategy

More seasoned professionals may think they can just nod the same way they did in their last meeting, but that's not an option  – â€Špeople will notice. Consider this: when someone's nodding the wrong way don't you immediately lose trust in them? I know I do.

To help you keep your nodding game fresh, here are nine nodding strategies you can choose from for your next meeting.

1. The Slow Nod

The slow nod is great for when someone is explaining something that makes no sense. Hopefully they'll see you nodding slowly and realize how ridiculous they sound.

2. The Slow Nod Followed by a Fast Nod

The slow nod followed by a fast nod is great to let the person talking know that you didn't get it at first, but you totally get it now, even if you still don't agree.

3. Head Shake Followed by a Fast Nod

A head shake followed by a fast nod shows that you didn't remember that thing you were supposed to remember but now you totally remember it. This is a really convincing strategy when you're on the hook for something that you never intend to do.

4. Side to Side Nod

Use this nod when you want to pretend you're considering something. It says – that could work, – while also saying it's not the best idea, and you're still waiting to hear something that'll really blow you away.

5. Let Me Write That Down Nod

This is the nod you use when you're pretending to write that down.

6. Let Me Think About That Nod

This nod will buy you some time before you have to make a decision. Put your chin in one hand, then both hands, then rest your chin on your knuckles, then repeat.

7. Nod With a Sigh

A nod with a sigh lets your coworker know you don't want to say yes, but you will say yes, because you're a professional.

8. Nodding Off Nod

This is a great nod for when you're trying to keep it together after a late night or when your coworker keeps talking beyond the point of reason.

9. The Almost Nod

This nod says, – you almost convinced me, but not quite, keep trying.

Hope this helps you find the perfect nod to fit your particular meeting situation so that no one will ever suspect you aren't really listening. If you enjoyed this, hit the green – Recommend – heart button below!

If you believe that my message is worth spreading, please use the share buttons at the top of the page.

Stephen Hodgkiss
Chief Engineer at MarketHive
markethive.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

Youngevity’s Wellness Homebase Business Network

My name is Bruce Jacobs and I’m very much a big believer in the "90 for Life" health and wealth opportunity that's provided through Youngevity's Wellness Homebase Business Solution Network. I’ve been involved in the industry for almost 15 years now and have never seen such a concept with products, tools, support and training that provides such a Win-Win situation for even the brand new person that’s looking into getting started in the health and wellness homebase business industry.

The FDI-Youngevity "90 for Life" Homebase Business Solution Network have been having an impact on people lives all over the world for over 15 years. Youngevity products are used by various types of doctors such as ND's, MD's, Chiropractors, Professional FitnessTrainers, Youth and Pro Athletes from all over the world.

If you are looking to get healthier and don't mind getting wealthier along the way, then join me now via Youngevity Wellness Homebase Business Solution Network. Joining with me will have you joining one of Youngevity's top earning and fastest growing groups in the company. You will I also have the ability to tap into our group top support via my million dollar upline earners upline too.

 
Bruce Jacobs

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

FDI-Youngevity 90For Life Healthy Business Network

The FDI-Youngevity 90For Life Healthy Business Network can help your health and wealth right now. Being in the business for almost 20 years, I still have not come across a company that provide better training, industry expertise, product knowledge, quality of products, better compensation plan and so much more. What I would do is become a free member, get the free website and take it for a spin.

The merger between FDI and Youngevity has mad this one of the fastest growing companies over the past month. Now while we are able to manage our health we can also protect our wealth with various financial services that FDI brings to the table. The FDI Pharmacy Discount cards can also help make your financial dreams come true too.
 
Get all the info you can from your free website, daily trainings, daily webinar overviews and daily conference calls…and then decide whether this business opportunity is for you.
 
If for no one else, You owe it to yourself. Visit and Join at http://areyounext.90hive.org/
 
Bruce Jacobs

http://escapeyoung.youngevity.com/index.cfm/opportunity/are-you-next/

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

ASAP Weight Loss Diet Drops

The ASAP liquid drops weightloss program is not HCG but rather comprised of selected proprietary blend of protein fractions and amino acids that supports your body’s function to burn the Abnormal (adipose) fat stores. Follow the ASAP Program and Healthy Weight Loss Menu to start your weight loss today. The ASAP weight loss drops are considered to be an all-natural Homeopathic way to help assist the body to loose weight.

Follow the ASAP Program including the Healthy Weight Loss Menu for a minimum of 3 weeks and a maximum of 6 weeks as described in the ASAP Overview. If you have more weight to lose, you can start the program again after following the 3-Week Maintenance break from taking ASAP.

Here’s a quick overview of the ASAP Cycle:

  1. 3 Week ASAP Program or 6 Week ASAP Program
  2. ASAP 3-Week Maintenance
  3. ASAP Transition

1 – 3 Week ASAP Program or 6 Week ASAP Program
Follow the ASAP Program Overview and the Healthy Weight Loss Menu for a minimum of 3 weeks and a maximum of 6 weeks.
2 – ASAP 3-Week Maintenance
Congratulations! After you’ve completed the 3 Week ASAP Program or 6 Week ASAP Program you need to maintain your new weight loss, not lose more weight. You may now eat anything EXCEPT sugar and starch.

Weigh yourself every day! It takes about 3 weeks for your weight to become stable.
It is during these 3 weeks that you must realize starches (rice, bread, potatoes, pastries, etc.) are the most dangerous. If no carbohydrates are eaten, fats can be indulged in somewhat more liberally and even small quantities of alcohol, such as a glass of wine with meals. You are making the transition to eat what you want when you are hungry. Listen to your body and stop when you are satisfied. As long as your weight stays within 2 pounds of the weight reached on the last day of 1 – 3 Week ASAP Program or 6 Week ASAP Program.

Once you have maintained your weight for 3 weeks, then you can start the 1 – 3 Week ASAP Program or 6 Week ASAP Program again if you have more weight to lose.
If you have met your weight loss goal, move on to ASAP Transition.

3 – ASAP Transition
Now you will start introducing sugar and starches back into your meals. By this time, you will have some new eating habits and will have a better sense of what your body likes and will not revert to eating overly processed, empty caloric, non-nutritious food.
Continue to weigh yourself every day.
You are making the transition to eat what you want when you are hungry. Listen to your body and stop when you are satisfied.

NOTE: If you have more weight to lose then you would repeat 1 – ASAP Program (3 Week or 6 Week) & 2 Maintenance until you’re ready to stop or take a longer break and move on to 3 – Transition

Ready to order ASAP weight loss diet today, Get Your Free Membership that Saves You 30% Off  purchasing your ASAP liquid drops by  Clicking Here Now

Supplementation is recommended for optimal nutrition

 

For maximum nutrition support, it is important to take the Healthy Start Pack, The 90 for Life Program, which includes Beyond Tangy Tangerine®, Osteo-fx Plus™, and Ultimate™ EFA Plus™ to supplement your nutrient profile.

 

 
Bruce Jacobs
http://www.escapeyoung.com  

Disclaimer

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

My ASAP weight loss drops update

Lose weight ASAP with the ASAP weight loss drops. I have been on the ASAP weight loss protocol since June 8th and have loss weight. My energy levels have been remarkable along with some other noticeable health benefits too. My goal has always been to get down to 237lbs from 257lbs during this 3 week program. I wanted to see if this product is a good as advertise from other people. People say that they have lost between 10 -20lbs of real fat in 3 weeks and I wanted to call their bluff. Since I’m now under 245lbs in the first 10 days, I’m encourage to lower my goals by another 2lbs because the ASAP program is really working for me like it has for so many other people. Now I know why the ASAP product goes on Back Order every week.

Although the last 2 days have been tough for me to lose weight, I have not gained any pounds. A gentleman that made a comment to me on our wellness social network said for me to just stay true the protocol and make the protocol suggested adjustments. That’s one beauty of the ASAP program is that it allows you to make some adjustments thus giving you some flexibility in the type or amount of foods that you eat. Another great thing is the live support that you can get online via your personal website. You can questions answered from people that have already been there and done that by posting your questions on your personal wellness social network page… and feedback is right around the corner.

If you’re looking to lose those unwanted pounds before this summer is over with, then get the free system, support and ASAP weight-loss drops today. If you are looking to lose 5 – 15 25lbs or more, their should be a ASAP program for you. People are losing up to a pound or 2 each day by working this simple program that allows you to eat sensible but allow you to burn the fat quickly. Understand that when those fat stores are open they will be converted to natural energy…how cool is that? Order ASAP weight loss liquid drops while supplies are in stock! If you would like to save 30% off the regulate retail price, get your free Preferred Customer account by visiting http://www.escapeyoung.com

Ready to Order ASAP Liquid drops Now, Do a “PRODUCT SEARCH” for ASAP at this website ht.ly/bFN8E

Bruce Jacobs

http://www.escapeyoung.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.

Sport Science Wellness

Zradical enriched Fucoidan and other Super Fruit Juices

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Zradical's key ingredients of fucoidan from brown seaweed and Wolfberry (Goji), Yumberry, Milk Thistle and other nutrients makes this a powerful healthy juice. About 10 years ago super fruits like Goji berries and Yumberry appeared in the news all over the world for it's supporting health benefits research on cancer, hypertension and a few other diseases. Now fucoidan from brown seaweed is taking center stage with over 950 scientific published studies at www.pubmed.gov on many types of  health issues that's affecting many of us today. Further research shows that fucoidan is being used by doctors in Japan to treat cancer patients instead of chemotherapy.
 
Zradical contains 90% pure Fucoidan which is about twice as pure as any other Fucoidan enriched product that I have found anywhere to date. I love what Zradical has done me and my 75 yr old mother. You can get more info and customer testimonials onn Zradical at http://www.ibourl.com/msi 

 
Bruce Jacobs
http://zradical.90hive.org/
http://www.escapeyoung.com

The info shared here has not been evaluated by the FDA and is not intended to diagnose, cure or treat any illness or disease.